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  • Closing Bookings on a Class
  • Creating Classes
  • Editing Future Class Instances
  • Managing, Extending, and Deleting Class Series
  • Teacher Assignments on Class Instances
  • Waitlists for Classes
  • Workshop vs Course: Which One Should You Use?
  • Create Appointment Services
  • Customers Managing Their Appointments
  • How Customers Book Appointments
  • Manage Appointment Resources
  • Reschedule or Cancel Appointments
  • Set Availability Schedules
  • View and Manage Appointments
  • Class Coverage for Products
  • Creating Bundles & Packages
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  • Annual summary
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  • Point of Sale
  • Record Offline Payments
  • Set Up Get Paid
  • Add a Lead Form to Your Website
  • Website Integration
  • Website Integration Troubleshooting
  • What Customers See in Website Integrations
  • Domain Verification Setup
  • Getting Started with Email Marketing
  • Managing Email Templates
  • Sending Email Campaigns
  • Sending Quick Emails
  • Using the Email Designer
  • Getting Started with Journeys
  • Using Journey Builder
  • Access Control
  • Adding Staff Members
  • Leads Management
  • Managing Teacher Profiles
  • People Overview
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  • Public Profiles for Staff Who Teach
  • Referrals
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  • Payslips
  • Teacher Payout Calculator
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Help Center

Get an overview of Naayya's features, integrations, and how to use them.

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Quick Start Guide

Set up the minimum pieces you need before customers can book and pay.

Creating Classes

Complete guide to creating and configuring classes in Naayya

Set Up Get Paid

Connect your payment account, complete verification, and start accepting payments

Customer List

Find customers, review key details, export lists, and open customer records.

Browse by topic

For Customers

Help and FAQs for members booking classes and managing their accounts

For Teachers

Help and guides for teachers using their dashboard

Getting Started

Essential guides to get you up and running with Naayya quickly

Customer Management

How to manage your customers and their bookings

Classes

Step-by-step guide to creating and managing classes

Appointments

Set up and manage one-on-one appointments with your clients

Products

Create and manage bundles, memberships, and physical products

Troubleshooting

Solutions to common issues and problems

Payments & Billing

Set up payments, enable payment methods, and manage payouts

Integrations

Third-party integrations and connections

Email Marketing

Create and send email campaigns to your customers

Journeys & Automations

Create reusable customer journeys for any sports and wellness business

Team & Access

Manage your team, roles, permissions, and provider profiles

Finance

Manage payouts, payslips, and pay rules

Performance

Analytics and performance metrics

Community / Feedback

Manage testimonials and feedback systems

Can't find what you need? Email our support team and we'll help.