Cancel your appointment in the Naayya app

1. Tap Bookings and open the upcoming appointment.
2. Tap Cancel appointment. It is available until the business's cancellation deadline.
3. Before you confirm, the app shows the deadline and whether the use goes back to your pack or pass. If you are a guest in a group that someone else booked, the use goes back to the person who booked. If nothing is refunded, the app says so.

For an appointment for several people:

• The person who booked the group cancels it for everyone.
• Anyone else cancels only their own place.
• If cancelling your place would leave too few people, only the person who booked can cancel.

If Cancel appointment is missing or blocked, contact the business. For the website, see Cancel an appointment.