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  3. Set up an entrance
Open app

Set up an entrance

Configure who can enter, when they can enter, and whether entry checks in a booking

Entrances appears beside Locations in Admin > Settings once Naayya allows Entries for your business. Only owners and managers see it.

Add an entrance#

  1. Open Admin > Settings > Entrances and choose New (the plus button on a phone).
  2. Enter a Name, choose its Location and Type.
  3. Choose who may enter: Active members, Holders of an entry pass, or People booked today. Turn on each one that applies.
  4. Turn on Limit to opening hours to choose days and opening periods. Outside them, people are refused with Outside opening hours; staff are still let in. With the limit off, the entrance has no hours restriction.
  5. Turn on Check in bookings when entry is allowed if passing this entrance should also check the person in to their booking. Otherwise, entering is not attending: the entry is recorded and the booking is not checked in.
  6. With People booked today or Check in bookings when entry is allowed on, set which booking counts: Counts for a booking starting within (minutes) (60 unless you change it) and Or one that started up to (minutes ago) (30 unless you change it). Each can be up to 720 minutes. The booking must be at this entrance's location.
  7. Choose whether money owed refuses entry. With Refuse entry for money owed off, money owed does not refuse entry, and staff see what the person owes when they check in. Turn it on and enter Once owed for (days), Or when they owe more than, or both.
  8. Choose what the hardware should do under When Naayya cannot answer, then select Save entrance.

Staff check people in at the entrance on the Entries page once Entries is on. Switching Entries on needs an active entrance, and while it is on your last active entrance cannot be switched off or archived. See Check people in at the entrance. Emergency exits and fire release remain the responsibility of the hardware and its installer.

Add entrance devices#

Entrances lists each entrance with its type (Door, Turnstile, Gate or Other), who may enter, whether it keeps Opening hours or is open Any time, and whether it is Active. Each entrance expands to Devices at its name, where you add the entry terminals, door controllers and kiosks that guard it with Add device. See Add a device. Archiving a location leaves its entrances in place. With more than one location, entrances are grouped by location, and an archived location that still has entrances keeps its group, with (archived) after its name. You can still manage those entrances and their devices.

Edit or archive an entrance#

To rename an entrance or change its rules, choose Edit entrance in its actions menu. To remove it from the working list, choose Archive and confirm. Move devices placed at that entrance before archiving it; archiving the entrance does not move or disconnect those devices. They stay connected and are listed under At archived entrances until you move or disconnect them.

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