Spend from someone else's account

A business can allow you to spend from another customer's account at that business, for example a family member's account or a shared account named Team tab. The business sets this up. You cannot add yourself.

See the accounts you can spend from#

Go to Account > Wallet. If Wallet is not in your account menu, open naayya.com/account/wallet.

Under Accounts you can spend from, each business lists the accounts you can charge purchases to. Each account shows:

Its name: the name the business gave it, such as Team tab, or the account holder's first name, such as Anna's account. Shared account shows when it has neither.
Your daily limit on it, or No daily limit.
What you can charge to it today, for example Up to €50 today at the desk. This already takes your daily limit into account. Online, checkout decides again what the account can take.

You see the account's name and what you can charge. You do not see the account holder's balance, what they owe, or their activity.

What you can charge to it#

You spend only from that account. Your own gift cards and account credit are not used, and neither are the account holder's gift cards.
A charge must fit what the account can take and your daily limit. Your daily limit is the most you can charge to the account in one day. The day follows the business's time zone.
The booking or purchase is yours. The money comes from the account.
The account holder sees each charge in their activity, with your first name. The account holder stays responsible for the account.
If the business takes you off the account's list, or removes you as a customer, you can no longer charge to it. What you already charged does not change.

Charge an online purchase to the account#

At checkout, you see Charge to and the account's name for each account that can take the whole order, for example Charge to Anna's account or Charge to Team tab. You can use it for a class, a class pack, a shop order, or a court or other appointment you book online.

It follows the rules for charging to an account online, decided for the account holder. You see it only when:

You are signed in, you are on the account's list, and the business has not removed you as a customer.
The business lets customers charge to their account online, and the account holder could charge online themselves. For example, an account holder who has never paid the business and holds no membership cannot.
The account can take the whole price, and the price fits your daily limit. The account can take its credit and what is left of the account holder's limit.

To charge an order to the account:

At checkout, switch on the account's choice, for example Charge to Team tab. Switching it on switches off any other choice, such as Charge to my account. Checkout says, for example, This order goes on Team tab. No card is charged.
Select the button with the same name to confirm.

No card is charged. The whole price goes on that account. You cannot put part of an order on the account and pay the rest by card, or split it between accounts.

You cannot charge a membership, a gift card, an account top-up or a program to someone else's account online. The Naayya app does not offer it. If the account can no longer take the order when you confirm, or you can no longer spend from it, checkout says so and nothing is charged. Pay by card instead.

Pay from the account at the desk#

At a business's point of sale, staff can take payment for a shop item, such as a drink, from the account, or close your tab on it. Ask staff to choose the account by name, such as On Anna's account. The same limits apply.

See the accounts you can spend from#

Go to Account > Wallet. If Wallet is not in your account menu, open naayya.com/account/wallet.

Under Accounts you can spend from, each business lists the accounts you can charge purchases to. Each account shows:

Its name: the name the business gave it, such as Team tab, or the account holder's first name, such as Anna's account. Shared account shows when it has neither.

Your daily limit on it, or No daily limit.

What you can charge to it today, for example Up to €50 today at the desk. This already takes your daily limit into account. Online, checkout decides again what the account can take.

You see the account's name and what you can charge. You do not see the account holder's balance, what they owe, or their activity.

What you can charge to it#

You spend only from that account. Your own gift cards and account credit are not used, and neither are the account holder's gift cards.

A charge must fit what the account can take and your daily limit. Your daily limit is the most you can charge to the account in one day. The day follows the business's time zone.

The booking or purchase is yours. The money comes from the account.

The account holder sees each charge in their activity, with your first name. The account holder stays responsible for the account.

If the business takes you off the account's list, or removes you as a customer, you can no longer charge to it. What you already charged does not change.

Charge an online purchase to the account#

It follows the rules for charging to an account online, decided for the account holder. You see it only when:

You are signed in, you are on the account's list, and the business has not removed you as a customer.

The business lets customers charge to their account online, and the account holder could charge online themselves. For example, an account holder who has never paid the business and holds no membership cannot.

The account can take the whole price, and the price fits your daily limit. The account can take its credit and what is left of the account holder's limit.

To charge an order to the account:

At checkout, switch on the account's choice, for example Charge to Team tab. Switching it on switches off any other choice, such as Charge to my account. Checkout says, for example, This order goes on Team tab. No card is charged.

Select the button with the same name to confirm.

No card is charged. The whole price goes on that account. You cannot put part of an order on the account and pay the rest by card, or split it between accounts.