In Admin > Social, design a Story, post or carousel and see the posts from your connected Instagram account.
Who can use this#
- Included features: The Social page is available where Instagram publishing or Marketing email is included through your business's plan or a package arranged with Naayya. Publishing requires Instagram publishing itself to be included and switched on.
- Permission: Marketing viewing access lets you open Social. You need marketing management access to save drafts, connect Instagram, publish and schedule. Adding class or instructor details also needs class viewing access.
- Activation: A business owner or someone explicitly given Activate business features permission can switch Instagram publishing on in Admin > Settings > Messages > Marketing. Managers and marketing managers do not receive activation permission automatically. Activation does not grant staff publishing access or your Instagram account's permission to publish.
- While publishing is off: You can still connect an account to see its posts, design and save drafts, review history and cancel a schedule with the appropriate staff access. New publishing and scheduling are unavailable. If both Marketing modules are off, the sidebar hides Social and Campaigns; use Open Social to return to your work.
- Instagram account: Connecting Instagram and publishing need an Instagram professional account (Business or Creator).
Connect Instagram#
Connect a professional Instagram account and check which access it granted.
What the page shows#
Open the linked @handle to view the Instagram profile. Select Reconnect if access expired. If publishing is enabled for your business and the account has viewing access only, choose Allow publishing. On Instagram shows the account’s posts, newest first. Select a post to open it on Instagram. Naayya does not keep a copy of the posts or captions.
Design, save or download Instagram content. Drafts shows your drafts and posts that still need attention.
Publish Instagram content now.
Schedule a post or check its result.
Turn off Instagram publishing.