Your Shop sells only the categories and products you put in it. Nothing goes online by itself: a new product and a new category are not in the Shop, and a business that ticks Online for the first time starts with nothing in it. Unticking Online keeps your list, and ticking it again sells the same list.
- Open Admin > Products.
- Select Shop. It shows while Products › Online is ticked in Admin > Settings > Offerings.
- Under Add to the list, search for a category or a product and select Add. A category brings every product in it, and in the categories inside it, including products you add to it later.
- To take something out of your Shop, select the cross next to it under In your Shop.
- Select Save.
On the Products tab, choose In the Shop or Not in the Shop to see which products are on your Shop's list. Customers can buy only the active ones. Each product says where it sells, such as Sold at Shop, Bar, and its details say whether it is in your Shop by itself or through a category.
Owners and managers choose what the Shop sells. Accountants can also change a product's own Sold online. Gift cards stay in the Shop whatever is on the list.
Change a product's own online setting#
Find the product in Admin > Products. Open its row actions, select Edit details, change Sold online under Selling, then select Save Changes. The setting starts off.
- Sold online on: an active product appears in your Shop and can be bought online, while Products › Online is ticked in Admin > Settings > Offerings.
- When a product's category is in your Shop, the switch shows on and cannot be changed there. Its details say whether the product is in your Shop only through the category or also on its own:
- Only through the category: take the category out of your Shop in Admin > Products > Categories, or move the product to another category.
- Also on its own: select Shop in Admin > Products and remove the product there. Taking the category out or moving the product leaves it in your Shop.
- Sold online off: the product is hidden from your Shop and cannot be bought through the online cart. It can still be sold at web POS while active.
Turning off Sold online does not make a product inactive.