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  1. Docs
  2. Services
  3. Choose who can book a service
Open app

Choose who can book a service

Open a service to everyone or choose which memberships and passes can book it online.

Open Admin > Services and select the service.

Under Settings & intake form, the Who can book row shows whether a service is open to everyone or to members only. Edit it to choose:

  • Everyone: The default. Anyone can book it, within your business's booking window.
  • Members: Only people who hold one of the memberships or passes you tick can book it online.

For each membership or pass you tick under Members, set two numbers:

  • Days ahead: How many days before a time its holders can book it. A new choice starts at 7 days. Enter a whole number from 0 to 365.
  • Upcoming bookings at once: The most upcoming bookings one person can hold for this service. Leave it empty for no limit.

A members-only service needs at least one membership or pass, so Save stays off until you tick one. If you switch back to Everyone, Naayya keeps your choices, and choosing Members again brings them back.

When you open a membership or pass from Admin > Pricing, its page lists the Members-only services it can book, with the days ahead and limit for each. You change these on the service, not on the membership.

Customers see why they cannot book a members-only service before they pick a time. See How Customers Book Services. Staff booking from admin can still book a customer the rule refuses, with a reason. See View and Manage Appointments.

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