Check whether a session is full or closed. Close or reopen one session, or change the class booking window for all sessions.
What customers see#
On class calendars and instructor pages, cards with booking controls can show:
- Bookings closed when the business closed bookings. This takes precedence over Fully booked.
- Fully booked when confirmed bookings reach capacity.
- Booked when the customer already booked a non-course session.
For an unbooked standalone session that is closed or full, View details opens the session. A closed session shows Bookings are closed in place of booking options. A card without an active linked product can hide both button and status.
Whole-course and program cards keep Enroll or View program. Closing applies to sessions customers can book separately.
Closing a session asks you to confirm#
Switch Bookings to Closed. The dialog shows the session and booked count and warns that new bookings and waitlist promotions stop even with places left. Choose Close bookings or Cancel. Reopening requires no confirmation.
What you see on the session#
This session > Bookings reads Closed. The people list shows the booked count. Capacity comes from the session, then the class, then the resource.
In Admin > Classes, a warning icon marks a class whose next session is closed.
Closed sessions that still have places#
People who can manage classes see a warning in Admin > Classes for public sessions within 14 days that are closed below their set capacity. Each row links to the session and shows its date, time and booked count. Open it and switch Bookings to Open if the closure should end.
If the check fails, refresh. The warning list is unavailable until the check succeeds.
Common questions#
Is a full session the same as a closed session?#
A full session can still accept waitlist joins when enabled. Closing blocks new bookings and waitlist activity even with space left.
Why does my session show as closed when it has room?#
Someone closed its bookings. Switch Bookings to Open to take bookings again when the session is otherwise available.
Does closing cancel the bookings already made?#
Existing bookings stay. To cancel them, follow Cancelling and Deleting Class Sessions.