Docs
  • All For Customers guides
  • Book a service in the Naayya app
  • Book an appointment for several people
  • Cancel your appointment in the Naayya app
  • Cancel your class booking
  • Charge to your account
  • Check your wallet balance
  • Claim a gift card
  • Credits, memberships, and orders
  • Customer FAQ
  • Find and book a class
  • Health information and consent
  • Join an online class or appointment
  • Manage bookings and appointments
  • Pay with wallet balance
  • Profile, payment methods, and settings
  • Reschedule your appointment in the Naayya app
  • Reschedule your class booking
  • Review a visit in the Naayya app
  • Send or download a gift card
  • Spend from someone else's account
  • Top up your wallet
  • Wallet and gift cards
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  • All For Instructors guides
  • Instructor FAQ
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  • Manage Your Profile
  • My Work Overview
  • View Your Payslips
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  • All Getting Started guides
  • Attendance policy
  • Booking Policies
  • Business Profile & Social Links
  • Check your location and resource limits
  • Choose the order customers see
  • Complete a sent contract
  • Configure booking and appointment notifications
  • Configure class notifications for staff
  • Configure notification channels
  • Configure operational alerts
  • Configure pack and pass notifications
  • Configure review notifications
  • Configure waitlist messages
  • Contracts
  • Create an e-signature template
  • Create or copy a location
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  • Edit a location and what customers see
  • Features
  • Find your settings
  • Manage Locations and Resources
  • Manage resources at a location
  • Media Library
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  • Platform Overview
  • Quick Start Guide
  • Reports
  • Send a contract to an outside recipient
  • Send a staff contract for signature
  • Switch offerings on and off
  • Using the Agent
  • Waivers & Terms
  • All Customer Management guides
  • Add a pack or pass to a customer
  • Adjust a customer’s credits or expiry
  • Book a customer into a class
  • Book a customer into a class every week
  • Change who attends a class place
  • Check a customer’s waiver status
  • Check a customer’s wallet and account limit
  • Check people in at the entrance
  • Check why a customer cannot use a pack
  • Confirm a customer's email or phone
  • Coupons
  • Customer Bookings
  • Customer Credit Expiry
  • Customer Details
  • Customer List
  • Export Data
  • Leads Management
  • Let other people spend from a customer’s account
  • Manage customer notes
  • Manage Discounts and Promotional Codes
  • Manage Family memberships
  • Products & Credits
  • Record a customer account payment
  • Referrals
  • Refund a customer’s wallet balance
  • Reschedule a customer’s class booking
  • Review a customer’s activity
  • All Classes guides
  • Activity Categories
  • Booking Availability on Class Sessions
  • Calendar
  • Cancelling and Deleting Class Sessions
  • Closing Bookings on a Class
  • Creating Classes
  • Editing Future Class Instances
  • Instructor Assignments on Class Instances
  • Managing, Extending, and Deleting Class Series
  • Resolve class scheduling conflicts
  • Schedule and publish a class
  • Sell a class time as other offers
  • Set a booking minimum for a class
  • Set the number of places in a class
  • Set up a class draft
  • Set up online classes and appointments
  • Waitlists for Classes
  • Workshop vs Course: Which One Should You Use?
  • All Services guides
  • Allow group bookings for a service
  • Assign providers and resources to a service
  • Choose who can book a service
  • Create Services
  • Help members book a service
  • How Customers Book Services
  • How customers choose a service time
  • How customers pay for a service
  • Link products to a service
  • Make a service bookable
  • Manage Resources for Services
  • Set a service’s booking times
  • Set Availability Schedules
  • All Appointments guides
  • Block time for resources
  • Book an appointment for a customer
  • Customers Managing Their Appointments
  • Pay for an appointment at the desk
  • Record appointment attendance
  • Repeat an appointment weekly
  • Reschedule or Cancel Appointments
  • View and Manage Appointments
  • All Pricing guides
  • Class Coverage for Products
  • Creating Memberships
  • Creating Packs
  • Product Settings Guide
  • Product Types Overview
  • Share Class Packs and Memberships Online
  • All Products guides
  • Choose what your Shop sells
  • Create a physical product
  • Creating Physical Products
  • Manage physical product stock
  • Organize physical products by category
  • Record stock changes
  • Set up Shop shipping and pickup
  • All Troubleshooting guides
  • Common Issues & Solutions
  • All Payments & Billing guides
  • Abandoned Checkout Recovery
  • Add a customer in POS
  • Annual summary
  • Billing details and invoices
  • Booking & Checkout Settings
  • Charge a POS sale to a customer's account
  • Charge a POS sale to someone else's account
  • Check AI agent usage
  • Check message usage and costs
  • Choose POS payment methods
  • Choose what a sales point sells
  • Complete a POS sale
  • Connect a cloud receipt printer
  • Finish an interrupted POS card sale
  • Gift Cards
  • Give a POS discount
  • Give a POS receipt
  • Invoice vs Receipt: What Naayya Provides
  • Manage a POS shift
  • Manage a POS tab
  • Manage hardware
  • Manage message credit
  • Manage sales points
  • Move or disconnect a POS iPad
  • Payment Methods & Payouts
  • Payment Review
  • Payment Troubleshooting
  • Point of Sale
  • Read POS end-of-day reports
  • Record Offline Payments
  • Record your own card terminal
  • Sell a membership in POS
  • Sell retail items in POS
  • Send customer account messages
  • Set up a POS quick screen
  • Set up a sales point
  • Set up an entrance
  • Set up and manage a hardware device
  • Set up customer account charging
  • Set Up Get Paid
  • Tax Settings
  • Usage
  • Use Naayya POS on iPad
  • All Integrations guides
  • Add a Lead Form to Your Website
  • Add your schedule to a Lovable app
  • Add your schedule to Framer
  • Add your schedule to Shopify
  • Add your schedule to Squarespace
  • Add your schedule to Webflow
  • Add your schedule to Wix
  • Add your schedule to WordPress
  • Manage integrations
  • Show Your Gift Cards on Your Website
  • Show Your Pricing on Your Website
  • Show Your Services on Your Website
  • Website Integration
  • Website Integration Troubleshooting
  • Website settings
  • What Customers See in Website Integrations
  • All Email Marketing guides
  • Connect an Instagram account
  • Create Instagram Content
  • Design and save Instagram content
  • Domain Verification Setup
  • Getting Started with Email Marketing
  • Managing Email Templates
  • Publish Instagram content now
  • Schedule Instagram content
  • Sending Email Campaigns
  • Sending Quick Emails
  • Turn off Instagram publishing
  • Using the Email Designer
  • All Automations guides
  • Editing an Automation
  • Getting Started with Automations
  • All Team & Access guides
  • Access Control
  • Adding Staff Members
  • Instructor profiles on a staff page
  • Instructor Status Management
  • Managing Instructor Profiles
  • People Overview
  • Provider Profiles
  • Public Profile Completion in My Work
  • Roles & Permissions
  • Staff Management
  • User Roles
  • All Finance guides
  • Create a payslip
  • Pay rules
  • Payouts
  • Payslips
  • All Performance guides
  • Attendance Rates
  • Class Fill %
  • Retention Rates
  • Session Feedback Stats
  • All Community / Feedback guides
  • Private notes on reviews
  • Reviews
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  1. Docs
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  3. Schedule Instagram content
Open app

Schedule Instagram content

Schedule a post, Story or carousel, then review, reschedule or cancel it.

Schedule publishing#

Open a saved draft and select Publish > Schedule for later. This opens the Schedule publishing dialog for Stories, posts, and carousels.

  1. Choose a Date and time. It must be more than 10 minutes from now and no more than 75 days ahead.
  2. Check the Timezone. It starts as your business timezone.
  3. If the time falls where clocks change, choose Clock change and pick the First or Second occurrence. A time that clocks skip cannot be scheduled.
  4. Select Schedule.

The status changes to scheduled. At the scheduled time, Naayya checks that Instagram publishing is still included and on, that the person who scheduled it still has publishing access, and that the connection and images are usable. It publishes only if those checks pass.

To change an existing schedule, select Scheduled > View schedule. In the Manage schedule dialog, select Reschedule to choose another time, or Cancel schedule to return the content to a draft. Changes close two minutes before the scheduled time.

See what is scheduled#

This week on Admin > Social shows Monday to Sunday in your business timezone. Use the previous and next week arrows to move between weeks. A Today button appears when you move away from the current week.

Each day lists its scheduled items with their time and format. It also lists items already published by schedule (for example Story posted), items that failed (Didn't publish, red dot), and items with an uncertain result (Check Instagram, amber dot). For an uncertain item, Instagram may have published it, so check your account before you retry.

Select an item to open it in the editor, then select Publishing > View schedule for Reschedule and Cancel schedule.

If a scheduled post does not publish#

Find the item in This week, where it shows Didn't publish or Check Instagram, and select it to open it in the editor. The editor shows what to do next. Failed and partly published content also appears in Drafts.

  • If some content may be live, check your Instagram account before you create another post.
  • If access was lost, reconnect Instagram (Reconnect) or restore publishing access (Allow publishing), then create a new draft.
  • If Instagram publishing was switched off for your business, a business owner or someone with Activate business features permission switches it on in Admin > Settings > Messages > Marketing. Then schedule the draft again.
  • If Instagram is at its publishing limit, choose a later time for a new draft.
  • If an image is missing or the post changed, review the saved images and post, then create a new draft.

The person who scheduled the post also gets an email with a Review scheduled post link.

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