Use the Stock tab in Admin > Products to change the stock of many products in one save. The tab appears once you have a product with Track stock on. Owners and managers can use it.
If your business has more than one active location, choose the location under Where is it kept? first. The list then shows the stock kept there and the stock that has no location yet.
Receive a delivery
- Open the Stock tab. It starts on Delivery.
- Use Find a product to search by name or variant.
- Under Received, enter how many arrived for each product. Leave the others empty.
- Add the supplier or delivery note under Note if you want it in the history.
- Select Save delivery.
Each quantity is added to the stock. To receive a variant at a location that does not keep it yet, add the variant there first under Manage inventory.
Count stock
- Select Count.
- Under Counted, enter what is on the shelf for each product you counted.
- Select Save count.
Each product you filled in is set to that number. A product whose count matches the number shown is not changed, and products you leave empty are not touched. Stock that has gone below zero shows Below zero; counting it puts it right.
Record waste
- Select Waste.
- Under Wasted, enter what was thrown away or broken. Add a Note if you want the reason in the history.
- Select Save waste.
You cannot waste more than a product holds. If the shelf simply holds less than the number shown, count it instead.
If the page cannot confirm a save, it says Saving… and sends the same save again by itself until it is confirmed; you cannot change stock on the page meanwhile. Select Try again now to send it at once. Stay on the Stock tab until it is confirmed. The save is kept for this browser tab: if you leave the Stock tab or reload the page, it is sent again when the Stock tab is open again, and it is lost if you close the browser tab first. If your session has ended, sign in again in the same tab and open the Stock tab. The same save is never recorded twice.
If you enter a delivery or waste that is the same as one you saved in the last 10 minutes (same location, same products and quantities), Naayya asks whether to add it again, for example This looks the same as the delivery you saved at 14:05. Add it again? Select Add again if it really is a second delivery, or Do not add.
One save can hold up to 500 stock rows. Save more in parts.
See how stock got to where it is
Select History on any row. It lists the product's stock changes, newest first: deliveries, counts, waste, sales, refunds that put items back in stock, and moves between locations. Each entry shows the change, the stock afterwards, when it happened and who did it. The first quantity of a new variant shows as Starting stock, and a quantity you change later in Manage inventory shows as Stock set. A sale that was voided shows as Sale undone. A stock row that was deleted shows as Stock row deleted with the quantity it held; its earlier entries went with it.