Class Fill %

Class fill percentage compares booked or attended spots with the capacity available for a class.

Use it to understand whether your timetable is too empty, too full, or uneven across days, teachers, locations, and class types.

Where to review class fill#

Class fill information can appear in class views, teacher stats, reports, and schedule analysis surfaces depending on your role and plan.

Start with:

• Admin > Classes for individual class series and instances
• Admin > Calendar for schedule-level context
• Admin > Teachers > Stats for teacher-level performance
• Admin > Reports for finance-oriented reporting

How to read class fill#

The basic idea is:

booked spots / class capacity

Examples:

Capacity	Booked	Fill
10	5	50%
10	10	100%
20	18	90%

If attendance is available, compare booked spots with actual attended spots. A class can look full at booking time but still have a lower attended fill rate because of cancellations or no-shows.

What to look for#

Consistently low fill#

Low fill can mean the class time, teacher, location, offer, or product fit needs review.

Check:

• Time of day
• Day of week
• Teacher assignment
• Location
• Product eligibility
• Marketing or communication around the class

Consistently high fill#

High fill can mean customers want more capacity.

Consider:

• Increasing capacity if the room or resource allows it
• Adding another class at a similar time
• Enabling or reviewing waitlists
• Moving the class to a larger location

High bookings but low attendance#

This points to a different problem than low demand.

Check:

• Cancellation policy
• Reminder settings
• No-show pattern
• Whether booking is too easy to reserve without commitment

Use class fill with other signals#

Class fill is useful, but it should not be the only decision point.

Pair it with:

• Attendance rate
• Waitlist activity
• Customer feedback
• Teacher notes
• Revenue from linked products
• Customer retention and repeat booking behavior

Common actions#

Improve a low-fill class#

1. Check whether the class is visible and bookable.
2. Confirm linked products let the right customers book.
3. Review recent attendance and cancellations.
4. Try a different time, teacher, location, or format.
5. Follow up with customers who attended before but stopped booking.

Manage a high-fill class#

1. Check capacity and resource limits.
2. Review the waitlist.
3. Add another instance if demand is repeated.
4. Keep the current teacher or format stable if that is driving demand.

Related articles#

• Attendance Rates
• Waitlists for Classes
• Creating Classes
• Teacher Performance Stats