Open Customer Details.
The Waivers status on the profile card, next to Customer since, shows how many required waivers they have accepted, for example Waivers 1/2. Select it to see each required waiver with the version accepted and the date and time, or its status, such as Pending, Missing or Needs re-accept.
For a customer who holds a membership, as its member, its payer or someone it is shared with, the list includes your Membership Terms when they are required for memberships. Pending means the member has not accepted the current version yet; they are asked the next time they open Naayya while signed in.
If the customer signed a waiver that your business has since deleted, owners and managers also see a Deleted waivers section below the required waivers. It says the waiver was signed before it was deleted and that the signed version is kept as a record. Each entry shows the waiver's title as it was signed, its version number, the date, and where it was signed, for example Signed during signup or Accepted online. The section does not appear when there is nothing to show.
If a customer is blocked by a required waiver, review the waiver settings and the customer's current acceptance status.
See Waivers & Terms.