Charge to your account at the desk#
A business can let you put purchases at its desk on your account and pay later, up to a limit it sets for you. This is for shop and bar items, such as a drink, that staff sell at the point of sale. Your gift card balance and account credit are used first. The rest is what you owe, shown as Amount due. Each business decides whether it offers this and what your limit is.
A balance from one business is shown separately from balances issued by another business.
Charge to your account online#
A business that lets you charge to your account at the desk can also let you charge your own online purchases. Each business decides whether it offers this. It uses the same limit as at the desk.
When it is offered, checkout shows Charge to my account. You can use it for a class, a class pack, a shop order, or a court or other appointment you book online. You see it only when:
- You are signed in and have paid the business before, or hold a membership with it, and the business has not removed you as a customer. Until you have paid a business once, you cannot charge to your account there online.
- Your gift card balance and account credit do not cover the price. If they do, you pay with them as before. A court or other appointment is the exception: your balance alone does not pay for it online, so you pay by card and checkout does not show Charge to my account.
- Your account can take the whole price: your gift card balance, account credit and what is left of your limit add up to at least the price.
To charge an order to your account:
- At checkout, switch on Charge to my account. Checkout shows how much is added to your amount due.
- Select Charge to my account to confirm.
No card is charged. Your gift card balance and account credit are used first, and the rest is added to your Amount due. A top-up pays it off first. See Top up your balance.
You cannot put part of an order on your account and pay the rest by card. If your account cannot take the whole price, checkout does not show Charge to my account, and you pay another way. For a court, that means you pay the whole booking by card.
A court or other appointment works the same way. The time is held for you while you check out. When you confirm, the time is booked and no card is charged. If your hold on the time ends before you confirm, nothing is charged and you choose a time again. If it ends as you confirm, the booking is not made and nothing stays charged to your account.
A pack you buy in the same checkout as a booked time can also be charged to your account. A pack for courts or appointments that you buy on its own, without a time, cannot.
You cannot charge a membership, a gift card, an account top-up or a program to your account online. The Naayya app does not offer Charge to my account. If your account can no longer take the order when you confirm, checkout says so and nothing is charged.