Owners and managers can add a customer to a class by hand.
- Go to Admin > Classes and open the session.
- In People, select Add, then Customer.
- Search for the customer and choose them. Naayya lists what they hold that books this class, such as a membership or a class pack. Choose one, then select Confirm Booking.
If nothing they hold books it, Naayya says why: for example, they hold nothing, or what they hold does not cover this class, is outside its hours, is for another place, or has reached its day limit. It also lists what the business sells for this class, at the customer's price.
If you can take payments, select Sell and book. The sale opens with the customer and this session already chosen, so you sell them one of those and book them in one step.
Sell and book is not offered when the class is full, a draft or archived, or when the business sells nothing that covers it. If nothing is sold for it, select Review Class Pricing, or View Customer Profile if they hold nothing, and see Class Coverage for Products.