Edit a location#
- Go to Admin > Settings > Locations.
- Open the location's More actions menu and select Edit.
- Edit the name, photo, phone number, description, amenities, address or operating hours. End of day appears when you use sales points. Physical locations also show Holiday calendars. An online location has meeting settings instead of a phone number, amenities or Holiday calendars; a phone number or amenities saved earlier still show.
- Select Save changes.
Amenities appear as suggestions while you type. Choose one, or type your own and press Enter.
A location's page does not list its devices. Set up a printer, cash drawer or card terminal from the sales point it serves in Admin > Settings > Point of sale, and an entrance device from its entrance in Admin > Settings > Entrances. See Manage hardware.
A physical location keeps its Street address, City and Country. A location whose address Naayya found on the map shows it with a map. Click Change to search again. While you are changing an address that was already set, Keep current address puts it back. If the search cannot find it, select Can't find it? Enter it yourself to type it, and Search for it instead to go back. A location whose address is only partly filled in opens on the address fields, and one with no address opens on the search. The time zone comes from the address you chose, and you choose it by hand only when you type the address yourself. An online location shows only its Timezone where the address would be, and you can change it there. If the address is incomplete, Save changes does not save and the page says what is missing.
A location's page has no Active switch and no Physical or Online switch. An inactive or archived location shows an Inactive or Archived badge by its name. To deactivate or archive a location, use its More actions menu on the Locations page. See Deactivate a location and Archive a location.
Add a missing address#
A physical location saved without an address keeps working, and you can still activate, deactivate or archive it. To save other changes on its page, add the address too. While an active physical location has no address, owners and managers see Add an address to the location's name in Admin > Inbox. Select Add address to open the location's page, add the address and click Save changes. When several locations have no address, the item names one of them, and saving its address moves the item to the next. It clears once no active physical location is missing an address.
Add an image to a location#
Add a photo from the location list or from the location's page. The create page does not ask for a photo.
- Go to Admin > Settings > Locations.
- Find the location and open its More actions menu.
- Select Upload image.
- Choose an image file from your device. Image files must be under 5 MB.
You can also open the location with Edit and use Upload (or Change, if it already has a photo) next to the image.
Where customers see your locations#
Your storefront has an About page. It lists each active location with its address, its opening hours, a map and a Directions button. Your main location comes first, unless you choose your own order. See Choose the order customers see.
The location link at the top of your storefront opens the About page.
Online locations, and locations you deactivate or archive, are not listed.
Choose a main location#
When your business has two or more active physical locations, one of them is the main location.
The main location carries a Main badge in the locations list. Only owners and managers can change it.
- Go to Admin > Settings > Locations.
- Find the location you want and open its More actions menu.
- Select Make main location.
The menu offers Make main location on every other active physical location. Online locations cannot be the main location.
Until you choose, the oldest active physical location is treated as the main one and shows the badge. With only one active physical location, there is no badge and no action.
If you archive the main location or make it online, your choice is cleared and the oldest remaining location takes its place. If you deactivate it, your choice is kept, but the public page skips an inactive location and shows the oldest active one until you activate it again.