Naayya uses Stripe to power payments, payouts, and bank transfers. Completing setup is the foundation for collecting customer payments and paying out your studio or instructors.
What Get Paid does#
- Accepts payments – card payments, SEPA direct debit, ACH, Apple Pay, and more
- Routes payouts – sends funds to the bank account tied to your studio
- Handles compliance – collects the identity and business verification Stripe requires
- Centralises management – you control capabilities, payouts, and defaults in one Stripe Dashboard
Requirements before you start#
- A verified Naayya studio with at least one owner.
- Studio owner has a government-issued ID and business details available.
- A supported bank account (IBAN for EU, routing/account number for US).
- A browser that allows pop-ups—the onboarding process opens in a new tab.
Step-by-step onboarding#
- Go to Admin → Settings → Get Paid in Naayya.
- Select the studio you want to connect if you manage more than one.
- Click Connect with Stripe (or Complete Onboarding if you already started).
- The payment setup opens in a new tab. Enter your business type, legal information, owner details, and support contact.
- Add the bank account where you want payouts to land.
- Submit the form and return to Naayya.
Only studio owners can complete payment onboarding. If the button is disabled, update roles under **Team & Access** and try again.
Review status after submitting#
- The Account Status card shows whether
ChargesandPayoutsare enabled. - Any missing items appear under Outstanding Requirements with due dates.
- Use Sync Now to pull the latest status after you upload documents.
Switch from test mode to live payments#
- Studios begin in Test Mode so you can rehearse purchases safely.
- When you are ready to accept real payments, toggle Use Live Account in the Get Paid settings (owners only).
- Confirm the prompt—after switching, all new purchases charge real payment methods.
Keep your account healthy#
- Update your Business Profile with accurate support information; customers see this on receipts.
- Review the Payout Schedule card to understand when funds reach your bank.
- Invite finance teammates if they need access to payment settings.
- Respond promptly to any emails requesting updated documents.
Next: Enable payment capabilities and manage payouts or jump straight to Payment Troubleshooting.