Connect from Admin > Social, or Admin > Settings > Integrations > Instagram if you have access to business settings. Connecting requires marketing management access and an Instagram business or creator account.
- Select Connect Instagram. The access choices open in a separate dialog.
- Viewing access (required) is already selected. This lets Naayya view your professional profile, posts and their counts. You cannot turn it off.
- Choose Publishing access if you want Naayya to publish content you choose. This checkbox appears only when publishing is enabled for your business. It starts off for a general connection. Select it to request viewing and publishing access together in one Instagram authorization.
- Select Continue to Instagram and review the access on Instagram. Connecting does not publish anything. Naayya does not request messaging or comment-management access.
- Back in Social or the Instagram integration page, check your @handle and actual access: Viewing access or Viewing and publishing access. A selected checkbox is a request, not confirmation that Instagram granted it.
If you connect for viewing only, publishing later requires another connection. When you choose Allow publishing in Social or connect from a publish dialog, Publishing access starts on. You can turn it off, but you will still need publishing access before publishing. Select Continue to Instagram when you have chosen your access. Changing this choice does not revoke permissions previously granted on Instagram.
To connect from an existing draft, select Publish > Publish now, review the connection step, then select Connect Instagram, choose access and select Continue to Instagram. After returning from Instagram, reopen your saved draft to continue. Nothing is published until you confirm publication.
If access expires or is revoked, use Reconnect. If publishing is enabled but access has not been granted, Social shows Allow publishing. Settings also lets you reconnect a viewing-only account and select publishing access. If Naayya cannot check access, retry the check before connecting.
To check who can connect and who can switch on publishing, see Who can use this.