Reports help you review payment activity and accounting information for your business.
The Reports page groups the finance reports in one place.
Open reports#
Go to Admin > Reports.
The Finance section includes Payments, Payout reconciliation, and Annual summary.
Payments report#
Use Payments to review payment transactions for a selected month. The report shows Gross, Fees, and Net summary values, followed by transaction rows.
You can use it for:
- Reviewing dates, customers, products, locations, and amounts
- Checking refunded rows
- Exporting the selected month's data
- Including optional columns such as Location, Payment method and reference, Discount amount, and Tax reconciliation
Payout reconciliation#
Use Payout reconciliation to match Stripe payouts to the balance activity inside each deposit. Choose a month to review the payout summary and its line items.
The report shows:
- Payout status, arrival date, payout amount, and fees
- The balance activity rows included in each payout
- Amount, fee, and net values for each line item
Use Export CSV to download the selected month's line items.
Annual summary#
Use Annual summary for a completed year. Annual summaries can only be generated after the year closes.
The report shows online payments, fees, refunds, and payouts by month. It lists manual and offline payments separately from online activity. When available, use Generate official PDF and then Download latest PDF.
Point of Sale reports#
The Reports tab in Point of Sale opens the Daily POS Report: one day of sales at the till, with Total Sales, Transactions, and By Payment Method. A shift report covers one trading session at a sales point. See Shifts and the cash count.
Sales on account#
When your business lets customers charge to their account, a sale can go on a customer's account to be paid later. The part the customer now owes is part of your sales, but it is not money taken. Both reports keep it apart:
- The Daily POS Report shows On account: with the amount and the number of sales, to be paid later. The amount is in Total Sales, but not in By Payment Method. The cash or card taken in a sale paid several ways, such as a tab or a sale partly on the account, counts under its own method in By Payment Method.
- The shift report shows an On account line under Sales, with the number of sales and the amount. It is not in Payments taken and not in expected cash, so it does not change the cash count.
- The part of such a sale that gift card balance or account credit paid is under Wallet, like any wallet sale.
The line shows only on a day or shift with a sale on account. The Naayya POS app's daily report does not show it.
Exporting reports#
The Payments report can export the selected month after you choose the columns to include. Every export has one Payment Fee column with the payment fee for each payment, so there is no fee option to choose. Payout reconciliation has an Export CSV action. Annual summary uses an official PDF for the selected completed year.
Keep exported files secure because they can include customer and transaction information.