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Public Profile Completion in My Work

Understand the profile completion banner in My work and the fields staff should fill

Naayya can show a Complete your public profile banner in My work to staff with an instructor profile. This can include staff who teach classes and staff who only provide appointments.

The banner is a reminder to complete the profile fields listed below.

When the banner appears#

The banner can appear in My work when an instructor profile is available and one or more required public profile fields are empty. It does not appear while the profile is loading or during the dismissal period.

The banner checks these required fields:

  • Bio
  • Profile photo
  • Primary style

Instagram is optional. It improves the profile, but it does not keep the banner open.

How the banner behaves#

  • The progress bar reflects the required fields only
  • The banner disappears automatically as soon as all required fields are filled
  • If the staff member dismisses it manually, Naayya hides it for 7 days before showing it again

Where staff complete the profile#

Staff complete this from My work:

  1. In My work, click Complete profile in the banner
  2. Add or update the required fields
  3. Save the profile

The banner is only a reminder. The actual editing happens on the profile page.

Help staff complete their profiles#

Business owners and managers do not need to fill this out on behalf of the staff member in most cases.

What they should do instead:

  • Make sure the person has the correct access
  • Confirm they can sign in with the invited email
  • Ask them to finish their public profile after they accept
  • Open the person's Instructor tab under Admin > Settings > Staff if the instructor profile itself needs operational cleanup

If someone can teach but still sees the banner#

That usually means the account setup worked, but one or more required public-facing fields are still missing.

Check the profile for:

  • Missing or empty bio
  • Missing photo
  • Missing primary style

Once those are saved, the banner should disappear automatically.

Related Articles#

  • Adding Staff Members
  • Staff Management
  • Managing Instructor Profiles
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