Cancel your class booking

1. On the website, go to Account > Activity. In the Naayya app, tap Bookings.
2. Open the upcoming class.
3. Select Cancel on the website, or Cancel Booking in the app, if the option is available.
4. Review the business's cancellation result before confirming.

Before cancellation is confirmed, Naayya checks the business's policy and shows whether the booking will be refunded, whether the credit or membership use returns, and whether the cancellation window has passed.

If the booking is part of a Course or Program Enrollment, the individual session may not be cancellable or refundable on its own. Follow the Enrollment result shown in the cancellation flow and the business's policy. Any eligible account credit follows that result.

For group bookings, the person who made the group booking may be able to cancel only their own place or the whole group, depending on what the business allows.