All For Customers guides
Credits, memberships, and orders
Customer FAQ
Health information and consent
Manage bookings and appointments
Profile, payment methods, and settings
Wallet and gift cards
Your customer account

All For Teachers guides
Manage Attendance
Manage Your Profile
Teacher Dashboard Overview
Teacher FAQ
View Your Payslips
View Your Schedule and Attendees

All Getting Started guides
Booking Policies
Contracts
Manage Locations and Resources
Media Library
Notification Settings
Plan Features
Platform Overview
Quick Start Guide
Reports
Studio Profile & Social Links
Using the Agent
Waivers & Terms

All Customer Management guides
Coupons
Customer Bookings
Customer Credit Expiry
Customer Details
Customer List
Customer Segments
Export Data
Leads Management
Products & Credits
Referrals

All Classes guides
Activity Categories
Calendar
Closing Bookings on a Class
Creating Classes
Editing Future Class Instances
Managing, Extending, and Deleting Class Series
Teacher Assignments on Class Instances
Waitlists for Classes
Workshop vs Course: Which One Should You Use?

All Appointments guides
Create Appointment Services
Customers Managing Their Appointments
How Customers Book Appointments
Manage Appointment Resources
Reschedule or Cancel Appointments
Set Availability Schedules
View and Manage Appointments

All Pricing guides
Class Coverage for Products
Creating Class Packs
Creating Memberships
Product Settings Guide
Product Types Overview
Share Class Packs and Memberships Online

All Products guides
Creating Physical Products

All Troubleshooting guides
Common Issues & Solutions

All Payments & Billing guides
Abandoned Checkout Recovery
Annual summary
Billing Details & Invoices
Booking & Checkout Settings
Gift Cards
Invoice vs Receipt: What Naayya Provides
Payment Methods & Payouts
Payment Review
Payment Troubleshooting
Point of Sale
Record Offline Payments
Set Up Get Paid

All Integrations guides
Add a Lead Form to Your Website
Website Integration
Website Integration Troubleshooting
What Customers See in Website Integrations

All Email Marketing guides
Domain Verification Setup
Getting Started with Email Marketing
Managing Email Templates
Sending Email Campaigns
Sending Quick Emails
Using the Email Designer

All Automations guides
Editing an Automation
Getting Started with Automations

All Team & Access guides
Access Control
Adding Staff Members
Managing Teacher Profiles
People Overview
Provider Profiles
Public Profiles for Staff Who Teach
Roles & Permissions
Staff Management
Teacher Status Management
Teaching Team
User Roles

All Finance guides
Pay Rules
Payouts
Payslips
Teacher Payout Calculator

All Performance guides
Attendance Rates
Class Fill %
Retention Rates
Session Feedback Stats

All Community / Feedback guides
Private Feedback
Public Testimonials

Docs Naayya app Blog Contact support

Docs
Payments & Billing

Payments & Billing

Set up payment collection and review payments, billing records, and customer balances

Abandoned Checkout RecoveryRemind customers who started checkout but didn't complete their booking
Annual summaryReview year-end payment totals, separate offline activity, and generate an official PDF for your records
Billing Details & InvoicesUpdate the business details Naayya uses for invoices, VAT, and payment setup
Booking & Checkout SettingsConfigure guest checkout, payment modes, and other booking settings for your studio
Gift CardsSet up gift cards, share the public store link, and help customers use their balance
Invoice vs Receipt: What Naayya ProvidesUnderstand invoices, receipts, VAT invoices, and credit notes in Naayya
Payment Methods & PayoutsCheck payment setup, manage available bank debit methods, and find your payout details
Payment ReviewReview payments that need classification or manual attention before reporting.
Payment TroubleshootingResolve common payment verification, capability, and payout issues in Naayya
Point of SaleUse POS to sell bookings, memberships, products, and gift cards in person
Record Offline PaymentsRecord cash, bank transfer, cheque, or other manual payments so reports stay accurate.
Set Up Get PaidConnect Stripe, complete onboarding, and start accepting online payments