Naayya uses Stripe Connect for every payment, payout, and bank transfer. Completing setup is the foundation for collecting customer payments and paying out your studio or instructors.
What Stripe Connect Does#
- Accepts payments – card payments, SEPA direct debit, ACH, Apple Pay, and more
- Routes payouts – sends funds to the bank account tied to your studio
- Handles compliance – collects the identity and business verification Stripe requires
- Centralises management – you control capabilities, payouts, and defaults in one Stripe Dashboard
Requirements Before You Start#
- A verified Naayya studio with at least one owner.
- Studio owner has a government-issued ID and business details available.
- A supported bank account (IBAN for EU, routing/account number for US).
- A browser that allows pop-ups—Stripe opens onboarding in a new tab.
Step-by-step onboarding#
- Go to Admin → Settings → Stripe Connect in Naayya.
- Select the studio you want to connect if you manage more than one.
- Click Connect with Stripe (or Complete Onboarding if you already started).
- Stripe opens in a new tab. Enter your business type, legal information, owner details, and support contact.
- Add the bank account where you want payouts to land.
- Submit the form and return to Naayya.
Only studio owners can complete Stripe onboarding. If the button is disabled, update roles under **Team & Access** and try again.
Review status after submitting#
- The Account Status card shows whether
ChargesandPayoutsare enabled. - Any missing items appear under Outstanding Requirements with due dates.
- Use Sync Now to pull the latest status from Stripe after you upload documents.
Switch from test mode to live payments#
- Studios begin in Test Mode so you can rehearse purchases safely.
- When you are ready to accept real payments, toggle Use Live Stripe Account in Naayya (owners only).
- Confirm the prompt—after switching, all new purchases charge your live Stripe account.
Keep your account healthy#
- Update the Business Profile in Stripe with accurate support information; customers see this on receipts.
- Review the Payout Schedule card to understand when funds reach your bank.
- Invite finance teammates to Stripe (Settings → Team) if they need access.
- Respond promptly to any Stripe emails requesting updated documents.
Next: Enable payment capabilities and manage payouts or jump straight to Troubleshooting & FAQs.