# Set up an entrance

Configure who can enter, when they can enter, and whether entry checks in a booking

Canonical URL: https://www.naayya.com/help-center/set-up-an-entrance
Category: payments
Last updated: 2026-11-08T15:00:00Z

# Set up an entrance

**Entrances** appears beside **Locations** in **Admin > Settings** once Naayya allows Entries for your business. Only owners and managers see it.

## Add an entrance

1. Open **Admin > Settings > Entrances** and choose **New** (the plus button on a phone).
2. Enter a **Name**, choose its **Location** and **Type**.
3. Choose who may enter: **Active members**, **Holders of an entry pass**, or **People booked today**. Turn on each one that applies.
4. Turn on **Limit to opening hours** to choose days and opening periods. Outside them, people are refused with **Outside opening hours**; staff are still let in. With the limit off, the entrance has no hours restriction.
5. Turn on **Check in bookings when entry is allowed** if passing this entrance should also check the person in to their booking. Otherwise, entering is not attending: the entry is recorded and the booking is not checked in.
6. With **People booked today** or **Check in bookings when entry is allowed** on, set which booking counts: **Counts for a booking starting within (minutes)** (60 unless you change it) and **Or one that started up to (minutes ago)** (30 unless you change it). Each can be up to 720 minutes. The booking must be at this entrance's location.
7. Choose whether money owed refuses entry. With **Refuse entry for money owed** off, money owed does not refuse entry, and staff see what the person owes when they check in. Turn it on and enter **Once owed for (days)**, **Or when they owe more than**, or both.
8. Choose what the hardware should do under **When Naayya cannot answer**, then select **Save entrance**.

Staff check people in at the entrance on the **Entries** page once Entries is on. Switching Entries on needs an active entrance, and while it is on your last active entrance cannot be switched off or archived. See [Check people in at the entrance](/help-center/check-people-in-at-the-entrance). Emergency exits and fire release remain the responsibility of the hardware and its installer.

## Add entrance devices

**Entrances** lists each entrance with its type (**Door**, **Turnstile**, **Gate** or **Other**), who may enter, whether it keeps **Opening hours** or is open **Any time**, and whether it is **Active**. Each entrance expands to **Devices at** its name, where you add the entry terminals, door controllers and kiosks that guard it with **Add device**. See [Add a device](/help-center/set-up-a-hardware-device#add-a-device). Archiving a location leaves its entrances in place. With more than one location, entrances are grouped by location, and an archived location that still has entrances keeps its group, with **(archived)** after its name. You can still manage those entrances and their devices.

## Edit or archive an entrance

To rename an entrance or change its rules, choose **Edit entrance** in its actions menu. To remove it from the working list, choose **Archive** and confirm. Move devices placed at that entrance before archiving it; archiving the entrance does not move or disconnect those devices. They stay connected and are listed under **At archived entrances** until you move or disconnect them.