# Session Feedback Stats

Review teacher feedback, ratings, public comments, and private notes.

Canonical URL: https://www.naayya.com/help-center/session-feedback
Category: performance
Last updated: 2026-06-02T12:00:00Z

# Session Feedback Stats

Feedback helps you understand how customers experienced a class, teacher, or session.

Use feedback stats as context for coaching, quality checks, public testimonials, and schedule decisions.

## Where to review feedback

Depending on your access, feedback appears in:

- **Admin > Teachers** for public and private feedback counts
- **Admin > Teachers > Stats** for teacher performance context
- Teacher profile feedback pages
- The teacher workspace for teachers reviewing their own feedback

## Feedback types

### Public feedback

Public feedback is intended for customer-facing use after approval. It may appear with a teacher profile or testimonial surface depending on your setup.

### Private feedback

Private feedback stays internal. Use it to understand issues, coach teachers, or follow up with customers.

## What to look for

Review:

- Rating average
- Number of reviews
- Public vs private feedback count
- Pending approvals
- Repeated comments about the same class, teacher, or format
- Whether feedback matches attendance and booking patterns

One strong comment can matter, but repeated patterns are more useful for operational decisions.

## Approving public feedback

Only approve public feedback when it is suitable for customer-facing use and the customer intended it to be public.

Do not turn private feedback into a public testimonial unless the customer has clearly given permission.

## Related articles

- [Public Testimonials](/help-center/public-testimonials)
- [Private Feedback](/help-center/private-feedback)
- [Managing Teacher Profiles](/help-center/managing-teacher-profiles)
- [Teacher Dashboard Overview](/help-center/dashboard-overview)