# Referrals

Track referral links, referred customers, and reward status.

Canonical URL: https://www.naayya.com/help-center/referrals
Category: team-access
Last updated: 2026-06-02T12:00:00Z

# Referrals

Use Referrals to see who is sharing referral links, who was referred, and whether rewards are pending, completed, or revoked.

## Open referrals

Go to **Admin > Referrals**.

You need the right marketing or growth access to manage referrals.

## What the page shows

The Referrals page can show:

- Referral links
- Referrers
- Referred customers
- Pending referrals
- Completed referrals
- Revoked referrals

Use the status to decide what needs review.

## Update reward status

When a referral reward needs review, update the status only after checking the customer and purchase context.

Common statuses:

- **Pending**: not settled yet
- **Completed**: reward has been accepted or fulfilled
- **Revoked**: reward should not be fulfilled

## Good referral hygiene

- Check duplicate customers before completing rewards.
- Review whether the referred customer actually met your rules.
- Keep reward changes consistent with your public terms.
- Do not manually complete rewards you cannot explain.

## Related articles

- [Leads Management](/help-center/leads)
- [Customer Details](/help-center/customer-details)
- [Coupons](/help-center/coupons)
- [Customer Segments](/help-center/customer-segments)