# Read POS end-of-day reports

Choose when a location's day ends, then open or download its report

Canonical URL: https://www.naayya.com/help-center/read-pos-end-of-day-reports
Category: payments
Last updated: 2026-11-08T15:00:00Z

# Read POS end-of-day reports

This applies to a business that uses [sales points](/help-center/manage-sales-points).

Naayya makes one report per location each day, covering its shifts and sales outside a shift. An open shift appears without its cash figures. Sales made with **No sales point** stay on the **Daily report**. You do not need to close the day yourself.

## When a day ends

A location's day ends at midnight by default. To include after-midnight sales in the previous trading day, choose a later time.

1. Go to **Settings > Locations** and open the location.
2. Under **End of day**, choose when the day ends in **Day ends at**, from **Midnight** to 11:00 the next morning.
3. Select **Save changes**.

The day ends at that time in the location's time zone. The change applies from the next report: it starts where the last report ended, so no sale is counted twice or left out.

## Read and download an end-of-day report

Owners and managers: open **Point of Sale** and select **End of day**. It lists each location's reports, newest day first, with the report number, the shifts and the day's sales. Choose a location under **Location** when you have more than one. Select a report to open it, then **Download** for a CSV file. **Show earlier days** loads older reports.

A report is ready within about an hour and a half after its day ends, for a day with anything at the location: a sale, a refund, a voided item, a payment into an account or a shift. Each report is locked: it never changes, and its number runs on from the location's last report.

The report shows:

- **Sales**: the number of sales and their total, how much of it was sold outside a shift, the discounts and the VAT in sales.
- **By category**: shop and bar items by their category, and passes, packs, memberships, bookings and gift cards by what they are.
- **By payment method**: one total for each payment method. **On account** is the part customers now owe.
- **VAT**: the VAT for each rate.
- **By discount reason** and **By who gave the discount**, with **No discount** for the rest.
- **Members and walk-ins**: a member held a live membership with your business when they bought; everyone else, and a sale with no customer, is a walk-in.
- **By staff member**: each person's sales.
- **Refunds, voids and accounts**: refunds, voided items, what was sold on account and what was paid into accounts. A refund is on the first report made after it went through, so a refund still in progress when the day ends is on the next day's report.
- **Open tabs at the end of the day**: each tab still open when the day ended, with its total and what was paid on it by then. Money paid on it is in that day's cash drawer, but its sale counts on the day the tab is closed.
- **Shifts**: each shift of the day, with its sales, expected and counted cash and the difference.

Each breakdown of sales adds up to the sales total. A sale is on one report only: one recorded after its day's report was made is on the next report, under **Recorded late, from earlier days**. Shift reports and the **Daily report** stay as they are. The end-of-day report is not a certified fiscal closing.