# Quick Start Guide

Set up the minimum pieces you need before customers can book and pay.

Canonical URL: https://www.naayya.com/help-center/quick-start
Category: getting-started
Last updated: 2026-09-19T20:18:51Z

# Quick Start Guide

This guide covers the shortest practical setup path for a new business in Naayya.

The path depends on whether you offer classes, appointments, retail, or all three. Set up Get Paid before creating class and appointment pricing.

For a map of the workspace and its main areas, see [Platform Overview](/help-center/overview).

## 1. Check your business profile

Go to **Admin > Settings**.

Review:

- Business name and public slug
- Timezone
- Currency
- Logo and banner
- Public listing visibility
- Contact details and social links

The timezone and currency affect schedules, booking times, payments, and reports. Set them before creating a full timetable.

## 2. Add locations and resources

Go to **Admin > Settings > Locations**.

Create each place where customers attend sessions. Add resources when capacity depends on rooms, courts, equipment, chairs, workstations, or other bookable spaces.

Use resources for anything that should not be double-booked.

See [Manage Locations and Resources](/help-center/managing-locations).

## 3. Invite the right staff

Go to **Admin > Settings > Staff**.

Invite people with the access they need. Teaching access and admin access are related, but they are not the same thing.

Use:

- **Staff** for people who need access to the business workspace
- **Teaching Team** for people who need a public teaching profile, payroll setup, or teaching stats
- **Roles & Permissions** when you need to understand what someone can see or change

See [Adding Staff Members](/help-center/adding-staff-members).

## 4. Create bookable sessions

If you run classes, go to **Admin > Classes** and create the first class series.

If you run one-on-one appointments, go to **Admin > Services** and create appointment services, resources, and availability.

Before publishing, check:

- Location or resource
- Teacher or provider
- Capacity
- Schedule
- Booking window
- Whether customers can book online

See [Creating Classes](/help-center/creating-events) or [Create Appointment Services](/help-center/appointment-services).

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## 5. Set up payments

Go to **Admin > Settings > Get Paid**.

Connect your payment account and complete any required verification. The **New Product** action for class and appointment pricing needs a connected payment account. Check your account status before moving on.

If you also take cash, bank transfer, or other offline payments, review how those are recorded so reports stay clear.

See [Set Up Get Paid](/help-center/get-paid-setup) and [Record Offline Payments](/help-center/record-offline-payments).

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## 6. Create offers customers can buy

For class and appointment offers, go to **Admin > Products**.

Create the offer types you need:

- **Drop-in** for a single class offer
- **Class pack** for a class offer with **Limited** or **Unlimited** under Class Limit
- **Membership** for a class offer with membership settings
- **Service** for one appointment
- **Service pack** for several appointments

For physical goods, go to **Admin > Shop**.

For gift cards, go to **Admin > Gift Cards**.

For class-based products, review class coverage before you share the offer. Regular passes cover standard classes by default, while workshops, experiences, events, and intentionally narrow offers need explicit coverage.

See [Product Types Overview](/help-center/products-overview) and [Class Coverage for Products](/help-center/linking-products-to-classes).

## 7. Review booking rules and policies

Review these separate settings pages:

- **Admin > Settings > Booking Rules** for guest checkout, payment mode, and booking windows
- **Admin > Settings > Policies** for cancellation rules and refund or forfeiture behavior
- **Admin > Settings > Waivers & Terms** for waivers and terms, if required

Put constraints next to the workflow they affect. For example, set cancellation rules before customers rely on them.

For message channels and notification controls, see [Notification Settings](/help-center/notification-settings).

See [Booking & Checkout Settings](/help-center/booking-settings), [Booking Policies](/help-center/booking-policies), and [Waivers & Terms](/help-center/waivers-and-terms).

## 8. Share your schedule or storefront

Customers can book from your public business page. You can also share your public pricing page, an individual offer, a gift card page, or a website embed.

Use:

- **Admin > Settings > Website Embed** for the schedule widget
- **Admin > Products** for a **Public Link** to an eligible class pack or membership
- Your public **Pricing** page for customers who want to compare those offers
- **Admin > Shop** for physical goods
- **Admin > Gift Cards > Copy Store Link** for gift cards

See [Website Integration](/help-center/website-integration), [Share Class Packs and Memberships Online](/help-center/public-product-storefront), and [Gift Cards](/help-center/gift-cards).

## 9. Run one test booking

Before sending links to customers, make one test booking from the customer side.

Check:

- The right class or appointment appears
- The correct products are offered
- Checkout uses the expected payment mode
- Confirmation messages make sense
- The booking appears in Admin
- Attendance or appointment management works afterward

After that, you can invite customers, add your website embed, and start operating from the live workspace.

If a test booking does not appear or a step is blocked, use [Common Issues & Solutions](/help-center/common-issues) for the first checks.
