# Provider Profiles

Review teaching profiles, staff records, and provider assignments for classes and appointment services.

Canonical URL: https://www.naayya.com/help-center/provider-profiles
Category: team-access
Last updated: 2026-09-19T00:00:00Z

# Provider Profiles

Provider profiles describe the people who deliver classes or services for your business. In many studios this means teachers. In appointment-led businesses it can also mean other service providers.

Use this article to find the page that owns each part of the setup: staff access, teaching profile details, provider assignments, and payroll.

## Where provider setup lives

Use these areas:

- **Admin > Settings > Staff** to invite a person and manage their access
- **Admin > Teachers** to review teaching profiles, profile details, stats, and public profile actions when available
- **Admin > Services**, then open a service to review **Providers & availability** and **Resources & locations**
- **Admin > Payroll** for the payroll workflow

Staff access and delivery details are managed in separate areas. Use the labels shown in the current page when your business setup differs.

## What a provider profile can affect

The relevant record depends on the task:

- Teaching profile details are edited under **Admin > Teachers**.
- Provider assignment for an appointment service is reviewed under **Admin > Services**, inside **Providers & availability**.
- Staff access is reviewed under **Admin > Settings > Staff**.
- Payroll work is opened from **Admin > Payroll**.

A teaching profile and a staff record are separate records. Review both when you need to update profile details and staff access for the same person.

## Set up a new provider

1. Go to **Admin > Settings > Staff** if the person needs a staff record or invitation.
2. Open **Admin > Teachers** to review the teaching profile, if one exists.
3. Edit the profile fields shown there, such as full name, primary style, profile image, bio, and Instagram handle.
4. For an appointment service, open **Admin > Services**, choose the service, and review **Providers & availability**.
5. Review the service's **Resources & locations** and other setup sections shown on that page.
6. Open **Admin > Payroll** when you need the payroll workflow.

Use the current page actions to confirm whether a teaching profile is available to link or whether a provider is assigned to a service.

## Public profile details

On a teaching profile, review the fields shown in the Edit dialog:

- Full Name
- Profile Image
- Bio
- Primary Style
- Instagram Handle

Use **Public Profile** from the teaching profile when that action is available. See [Public Profiles for Staff Who Teach](/help-center/public-profiles-for-staff-who-teach) for the related workflow.

## Appointment provider setup

For an appointment service, open **Admin > Services** and choose the service. Review **Providers & availability**, then check **Resources & locations** and the other service sections shown on the page.

If customers cannot find appointment slots, start with the provider assignment and the availability or resource settings shown for that service. The service page also shows whether the setup is ready to accept bookings.

See [Create Appointment Services](/help-center/appointment-services) and [Set Availability Schedules](/help-center/appointment-availability).

## Payroll setup

Open **Admin > Payroll** for payroll work. The Teaching Team also has a **Payroll** action. Review the current payroll pages for the workflow used by your business.

See [Pay Rules](/help-center/pay-rules), [Teacher Payout Calculator](/help-center/teacher-payouts), and [Payslips](/help-center/payslips).

## Common issues

### The provider does not appear in a class or service

Open **Admin > Teachers** to check the teaching profile, then open **Admin > Services** and the service's **Providers & availability** section to check the provider assignment.

### Customers cannot book the provider

Open the service under **Admin > Services** and review **Providers & availability**, **Resources & locations**, and the other booking settings shown on the page.

### The person can teach but cannot open admin tools

Review the person's staff record under **Admin > Settings > Staff**. Use the current [Roles & Permissions](/help-center/roles-permissions) guidance when access needs to change.

### Payroll is missing classes

Open **Admin > Payroll** and review the current payroll record and setup for the relevant person and period.

## Related articles

- [Adding Staff Members](/help-center/adding-staff-members)
- [Teaching Team](/help-center/teachers-overview)
- [Managing Teacher Profiles](/help-center/managing-teacher-profiles)
- [Appointment Availability](/help-center/appointment-availability)
- [Pay Rules](/help-center/pay-rules)