# Profile, payment methods, and settings

How to update your customer profile, saved cards, notifications, language, privacy choices, and account data

Canonical URL: https://www.naayya.com/help-center/profile-payment-methods-and-settings
Category: for-customers
Last updated: 2026-06-02T00:00:00Z

# Profile, payment methods, and settings

Use your account to keep your contact information, saved payment methods, notification preferences, privacy choices, and account data up to date.

## Update your profile

Go to **Account** > **Profile** to update your name, profile photo, contact details, and related account information.

Your profile may also show studios where you have a role, teacher information, or feedback linked to your account.

## Manage saved payment methods

Go to **Account** > **Payment Methods** to view saved cards by studio.

You can delete a saved card unless it is currently tied to an active membership or subscription. If a card cannot be deleted, review the membership shown next to it or contact the studio.

To add a new card, use checkout with a studio that supports saved cards.

## Manage notifications

Go to **Account** > **Settings**.

You can manage:

- marketing emails
- studio-specific marketing email resubscription, when you previously unsubscribed from a studio
- SMS booking updates
- WhatsApp booking updates, when available
- marketing SMS
- marketing WhatsApp

You need a verified phone number before SMS or WhatsApp settings can be enabled.

Operational messages, such as booking confirmations, class updates, receipts, and account security messages, may still be sent when they are needed to provide the service.

## Set your language

In **Account** > **Settings**, choose your preferred language. This controls account and customer-facing text where translations are available.

## Manage privacy choices

In **Account** > **Settings**, use **Privacy settings** to manage cookie and browser-based analytics preferences.

You can also turn product analytics on or off from the same settings page.

## Export or delete your account data

In **Account** > **Settings**, use **Account Data Export** to request a copy of your account data. When the export is ready, the download link is shown on the same page for a limited time.

Use **Delete account** if you want to close your account. Naayya checks for blockers such as active subscriptions before deletion can continue. If deletion is allowed, there is a grace period before final removal.

Account deletion removes your profile and account data from Naayya, but studios may still need to keep certain records where required for legal, tax, payment, or safety reasons.