# People Overview

Understand the Customers workspace and how customers, leads, segments, and staff access relate.

Canonical URL: https://www.naayya.com/help-center/people-overview
Category: team-access
Last updated: 2026-08-27T00:00:00Z

# People Overview

The people-related work in Naayya is split between customer records and staff access.

Use **Admin > Customers** for customers, leads, and segments. Use **Admin > Settings > Staff** for staff access.

## Customers workspace

The Customers workspace has three views:

- **Customers**: people who have joined, booked, bought, or have customer records
- **Leads**: potential customers who may still need an invitation or follow-up
- **Segments**: saved customer groups, when enabled for your plan and business

Use it for customer support, follow-up, export, and audience work.

## Staff workspace

Use Staff when someone needs access to your business workspace.

Staff access controls what a person can see or do in Admin. A person can also have a teaching profile, but that is a separate setup step.

## Teachers and providers

Teachers and providers are people who deliver classes or services. They may also be customers or staff.

Use **Admin > Teachers** for teaching profiles, public profile details, stats, and payroll context.

## Who can access these areas

Access depends on role, capabilities, and plan features.

If someone cannot open a page, check their staff access before assuming the page is broken.

## Related articles

- [Customer List](/help-center/customers-list)
- [Leads Management](/help-center/leads)
- [Customer Segments](/help-center/customer-segments)
- [Staff Management](/help-center/staff)
- [Roles & Permissions](/help-center/roles-permissions)