# Organize physical products by category

Group products for the Shop and web POS, set category order, and assign products.

Canonical URL: https://www.naayya.com/help-center/organize-physical-products-by-category
Category: products
Last updated: 2026-11-09T04:19:00Z

# Organize physical products by category

Categories organise your products in your online shop and in web POS. Your business has one list, used in both places. The Naayya POS app does not show categories yet.

Open **Admin > Products** and select **Categories**. Use **Back to Products** to return to your product list. The page appears while **Products** is on in **Admin > Settings > Offerings**, even before you add a product.

- Select **Add category**, enter a **Name**, leave **Parent category** as **None**, then select **Create**.
- To add a subcategory, open a top-level category's three-dot menu and select **Add subcategory**. Its parent is selected for you. For example, add **Coffee** inside **Food & Drink**, or **Rackets** inside **Shop**. Select **Create** to save it.
- Categories go one level deep. A category inside another cannot have categories of its own.
- Names are unique, ignoring capitals and extra spaces: "Tshirt" and "TSHIRT" count as the same name.
- Use the arrows to set the order. Your shop and web POS follow it.
- Open a category's three-dot menu and select **Edit** to change its name or parent, then **Save**. Renaming keeps its order, and its products show the new name. A category with subcategories must stay at the top level; move its subcategories first if you want to change its parent.
- Turn **Sold online** on to put a category in your Shop, for example **Shop › Rackets**. Every product in it, and in the categories inside it, is then in your Shop, including products you add to it later. A new category starts off. A subcategory inside one that is on has a disabled switch and names that category.
- Open the three-dot menu and select **Delete** to remove a category. Its products stay and have no category until you choose another. Move or delete the categories inside a top-level category before you delete it. If the category was in your Shop, its products leave your Shop unless you added them to it one by one.

Owners and managers change the list. Staff who sell in web POS see the categories there.

Choose a product's category in **Details** when you create it, or with **Edit details** later.

In your online shop, products appear under their category, in your order, with buttons to show one category at a time. Products without a category appear last, under **Other**. If none of your products has a category, the shop shows them all together.

Categories you had typed on products before this list existed were added to it, with spellings that differ only in capitals or spaces combined into one.