# Listing in the Naayya app

Find out when your business appears in the Naayya app's Explore tab, what customers see, and what you control.

Canonical URL: https://www.naayya.com/help-center/listing-in-the-naayya-app
Category: getting-started
Last updated: 2026-11-10T13:00:00Z

# Listing in the Naayya app

The Naayya app has an **Explore** tab. It lists public businesses that offer in-person classes or services, and customers find a business by name or by distance. Owners and managers control whether yours appears.

## When your business appears

Your business appears in **Explore** when all of these are true:

1. **Business listing** is **Public**.
2. Naayya has marked your business live. New businesses are live by default. Only Naayya can change this.
3. You have an active physical location with an address Naayya can place on the map. Online locations do not count.
4. That location holds a published class shown on your public schedule, or offers an active service.

If any of these stops being true, your business leaves **Explore**. A deactivated or archived location does not count. Changes can take a few minutes to show in the app.

## Set Business listing

Go to **Admin > Settings > General > Visibility** and choose a value for **Business listing**.

- **Public:** your business can appear in **Explore**.
- **Hidden:** your business does not appear in **Explore**. Hidden also turns off your public business page: its link shows a page not found.
- **Pending review:** a new business starts here, and its public page is not available. It becomes **Public** by itself once your payment account can take payments and you have a published class or an active service shown publicly. You cannot choose **Public** while the business is **Pending review**. See [Set Up Get Paid](/help-center/get-paid-setup).

## What customers see

Each business appears as a card with:

- Your banner image and logo.
- Your business name.
- The nearest of your listed locations, by name or city, with the distance in kilometers or miles. The distance is rounded.
- The number of locations, when more than one is listed.
- Photos of your active instructors who have one.

Tapping the card opens your business in the app. Customers can also filter by activity, such as yoga or padel. Only activities offered nearby appear. Activities come from your categories, classes and services. See [Activity Categories](/help-center/activity-categories).

## How customers find you

- **Browsing:** Explore shows the closest businesses first. It starts within 10 km, then widens to 25 km and 50 km until it finds at least 5 businesses. It never shows a business beyond 50 km.
- **Searching by name:** a customer types at least two characters of the name. Search reaches any distance, and the same conditions apply.
- **Location:** the app asks to use the customer's approximate location the first time Explore needs it. The phone rounds it to about 1 km before it sends it. Explore uses it only to find nearby businesses, and it is not added to the customer's account or to analytics. The request that carries it appears in the request logs of Naayya's hosting provider, which keep entries for at most 3 days. If the customer declines, Explore uses the location of their network connection. If that is not available, the customer chooses an area.

Signed-in customers who already have a linked business see their businesses on Explore. They can still search by name.

## What you control

- **Name, banner and logo:** see [Business Profile & Social Links](/help-center/studio-profile).
- **Locations:** in **Admin > Settings > Locations**, keep one physical location active with an address. See [Manage Locations and Resources](/help-center/managing-locations).
- **Classes and services:** a class needs **Show on public schedule** switched on. A class marked **Hidden from schedule** does not count. An active service offered at the location counts.