# Invoice vs Receipt: What Naayya Provides

Understand invoices, receipts, VAT invoices, and credit notes in Naayya

Canonical URL: https://www.naayya.com/help-center/invoice-vs-receipt
Category: payments
Last updated: 2026-09-19T00:00:00Z

# Invoice vs Receipt: What Naayya Provides

An invoice asks for payment or records a billing period. A receipt confirms that a payment was received. The document a customer sees depends on the payment flow and the records available for that payment.

## The Role of an Invoice

An invoice is a detailed bill sent to a customer to request payment for goods or services. It specifies what the customer owes, the due date, and the terms of payment.

Key characteristics of an invoice:

* **Purpose**: To request payment from a customer.
* **Timing**: Often issued before payment, or alongside a charge.
* **Content**: Includes an itemized list of products or services, quantities, rates, total amount due, payment terms, and a unique invoice number.
* **Use Case**: Common when a payment recurs on a schedule, such as a membership billing cycle.

## The Role of a Receipt

A receipt serves as proof that a payment has been successfully completed. It confirms the transaction and acknowledges that the seller has received the money.

Key characteristics of a receipt:

* **Purpose**: To confirm that payment has been received.
* **Timing**: Issued after the payment has been completed.
* **Content**: Includes the amount paid, payment date, payment method, and confirmation that the transaction is complete.
* **Use Case**: Used as proof that a one-time payment was completed when a receipt is available.

## How Naayya Handles Payment Documentation

Naayya shows payment documents in a few places:

- Businesses can open **Admin > Settings > Billing** to see **Invoice History** for their Naayya billing activity. A record may offer **Open**, **PDF**, or **Receipt**.
- Customers can open **Account > Payments** to view downloadable **VAT invoices** and **Credit notes** when those documents exist.
- Purchase confirmation emails can include a **View receipt** link. Membership billing emails can include hosted invoice and PDF links when they are available.

### Bundles and Physical Products: Receipts

Bundles, class packs, and physical products are commonly one-time purchases. After a successful online purchase, Naayya sends a purchase confirmation email. When Stripe provides a receipt link, the email includes **View receipt**.

When a receipt is available, it can include:
- Studio name
- Purchase reference
- Product and amount details
- Payment date
- A link to view the receipt

For a POS sale, Naayya can send a receipt email when the selected customer or guest has an email address. Check the checkout confirmation and the **Payments** page to confirm the sale was recorded; a walk-in without an email address cannot receive that email. Physical product purchases are also listed under **Account > Orders**.

### Memberships: Invoices

Memberships are recurring products billed on their configured schedule. Their billing email can include an invoice link and a PDF link when Stripe provides them.

For each billing cycle, the payment and invoice status depend on the Stripe billing result. Check the email or **Account > Payments** for the document available for that payment.

An invoice can include:
- Seller and customer details
- Invoice number and billing period
- Membership name and amount
- A hosted invoice link or PDF when available

Naayya includes the invoice links supplied by Stripe in the billing email.

## Customization and Branding

To correct the business details used for invoices and VAT, update **Admin > Settings > Billing**. The links and document types shown depend on the payment record, so a payment may not offer every option.

## Summary

Use a receipt to confirm that a payment was received. Use an invoice or VAT invoice to understand the amount billed and the applicable billing details. For customer documents, open **Account > Payments**. For business subscription billing, open **Admin > Settings > Billing**.

For the business details shown on invoices, see [Billing Details & Invoices](/help-center/billing-details). For payment setup, see [Set Up Get Paid](/help-center/get-paid-setup).