# Give a POS discount

Apply a discount at the till and set what staff can discount

Canonical URL: https://www.naayya.com/help-center/give-a-pos-discount
Category: payments
Last updated: 2026-11-08T15:00:00Z

# Give a POS discount

1. Add the item and choose the payment method.
2. Select **Add discount**.
3. Choose how to enter it: **% off**, **Amount off**, or **Final amount** (the amount the customer pays).
4. Enter the value and a **Reason (required)**, such as a staff discount or a loyalty discount.
5. Check the **Price**, **Discount**, and **Total** shown under the discount, then complete checkout.

The sale is charged and recorded at the final amount. The **Daily report** in **Admin > Reports** and the payment details in **Admin > Payments** show the original price, the discount, the reason, and who gave it. To remove a discount before checkout, select the close button next to **Discount**.

Limits:

- The final amount cannot be more than the price or below zero.
- Gift cards cannot be discounted.
- **Add discount** is not shown for a **Comp** sale.
- When you sell more than one of the same item, the discount must split evenly across the items. POS suggests the nearest amounts that do.
- In a cart of several items, each line has its own discount and reason. **Admin > Payments** shows the discount beside the line.

## Who can give a discount

Owners and managers can give any discount. Other staff can give a discount up to the limit your business sets, and the discount panel shows it, for example **You can give up to 10% off.** When the limit is 0, which is the default, other staff do not see **Add discount**, or the percent button on a cart line.

## Set the staff discount limit

1. Open **Admin > Settings > Payments**.
2. Under **Staff discount limit**, enter a whole number from 0 to 100 in **Largest discount for staff**.
3. Select **Save**.

Only owners and managers can change the limit. Other staff see the current limit on the same page.

## A discount is refused

Read the message on the discount. For a discount above your limit, ask an owner or manager.