# Creating Memberships

Set up a Membership with its billing frequency, class limit, eligibility, and start settings

Canonical URL: https://www.naayya.com/help-center/creating-memberships
Category: pricing
Last updated: 2026-09-19T16:13:05Z

# Creating Memberships

Use **Admin > Products** to create a **Membership** under the **Classes** product group. The creation form includes settings for billing frequency, class use, eligibility, and when the membership starts. For a class pack, see [Creating Class Packs](/help-center/creating-bundles).

## Quick Start

1. Go to **Admin > Products** and select **New Product**.
2. Set **Product group** to **Classes**, then set **Type** to **Membership**.
3. Enter the **Name**, **Description**, and **Price**.
4. In **Membership Settings**, choose **Billing Frequency** and **Class Limit**. If you choose **Limited**, enter a **Usage Limit**.
5. Choose **Starts When** and **Who Can Purchase**.
6. Review the product details and select **Create Product**.

## Step-by-Step Setup

### Basic Information

Use a name that states the important terms customers need to recognize, such as “Monthly Unlimited Membership” or “8 Classes Monthly”. The current creation form does not have a separate **Membership Type** selector. Use **Class Limit** and **Usage Limit** for the class access choices shown in the form.

### Pricing & Billing

Enter the **Price** and choose a **Billing Frequency**: **Weekly**, **Every 2 Weeks**, **Monthly**, **Every 3 Months**, **Every 6 Months**, or **Yearly**. Show the selected terms clearly in the product description and review the customer-facing listing before sharing it.

### Usage limits

Choose **Class Limit**: **Limited** or **Unlimited**. When it is **Limited**, enter a **Usage Limit**. Review **Class Coverage** as well, because the class limit and the covered classes are separate settings.

## Membership Behavior Settings

### Starts When

The form offers **On Purchase**, **First Class Booked**, and **Fixed Date** under **Starts When**. **Fixed Date** also shows a **Start Date** field. Confirm the customer-facing terms for the selected option before describing when a membership begins. The activation choice alone does not establish when a first charge occurs.

### Who Can Purchase

For Memberships, the form offers **Everyone**, **Once Per Customer**, and **New Members Only**. Choose the option that matches the offer, then check the customer-facing purchase flow before sharing it.

### Offer Type

Memberships are **Standard** offers in the current creation form. It does not provide **Intro Offer** or **Free Trial** for a Membership. For a fixed introductory class offer, create a **Class pack** and review its **Offer Type** and **Who Can Purchase** settings.

### Renewal behavior

Use **Membership** for the recurring product type. If you intend to offer a one-time class pack, choose **Class pack** instead. Review the renewal and cancellation terms shown in the customer-facing purchase flow before communicating them.

### Date Options

Choose **Fixed Date** under **Starts When** when the form should show a **Start Date** field. Review the date and the resulting customer-facing terms before sharing the product.

## Common Membership Examples

### Monthly Unlimited

Choose **Monthly** under **Billing Frequency** and **Unlimited** under **Class Limit**. Review the product's class coverage before sharing it.

<span id="common-membership-examples-new-member-intro-recurring"></span>

### New members only

Choose **New Members Only** under **Who Can Purchase**. The product remains a **Standard** Membership in the current form. If you need a fixed introductory class offer, use a **Class pack** and check its customer-facing terms.

### Limited Monthly Plan

Choose **Monthly**, set **Class Limit** to **Limited**, and enter the **Usage Limit**.

### Annual Membership

Choose **Yearly** under **Billing Frequency** and set the appropriate **Class Limit**. Put the billing period in the name or description so customers can recognize it.

### Cohort Start Membership

Choose **Fixed Date** under **Starts When** and enter the **Start Date**. Review the customer-facing terms before sharing the product.

## Membership Rules & Logic

### Key Rules to Remember

The form keeps these choices separate:

- **Billing Frequency** selects the displayed frequency option.
- **Class Limit** selects **Limited** or **Unlimited**.
- **Usage Limit** appears for a Limited class limit.
- **Starts When** selects **On Purchase**, **First Class Booked**, or **Fixed Date**.
- **Who Can Purchase** controls the available eligibility choice.

### Billing Behavior

The creation form lets you select **Billing Frequency** and **Starts When**. Check the customer-facing purchase flow for the exact terms of the combination you choose before publishing or communicating a charge date.

## Membership Pricing Strategy

### Monthly Memberships

Choose a **Price**, **Billing Frequency**, and **Class Limit** that match the offer you want to present. Name the plan so customers can distinguish it from other options.

### Intro Offers

The current form does not mark a Membership as **Intro Offer**. For a fixed introductory class offer, use a **Class pack** with **Intro Offer** and review its validity and eligibility settings.

### Annual Memberships

For a yearly plan, show the selected **Yearly** frequency clearly in the name or description and review the listing before sharing it.

## Best Practices

### Membership Structure

Start with a small set of plans whose class limit, frequency, and eligibility are easy to compare.

### Naming & Communication

State the **Billing Frequency**, **Class Limit**, and important coverage restrictions in the product name or description. Use the labels shown in the creation form.

### Trial Strategy

There is no separate **Free Trial** choice for a Membership in the current form. If you need an introductory class offer, use a **Class pack** with **Intro Offer** and explicit customer-facing terms.

## Changing a membership later

### Reprice the existing membership

Open the existing product in **Admin > Products** and edit its **Price** field. Review the product details and customer-facing listing after saving.

### Replace the membership when the offer changes materially

For a change to the plan's structure, review the **Replace product** flow and its effect on existing customer commitments before confirming. See [Product Settings Guide](/help-center/product-settings-guide#universal-settings-changing-a-products-price) and [Class Coverage for Products](/help-center/linking-products-to-classes).

### Eligibility Management

Use **Everyone**, **Once Per Customer**, or **New Members Only** only when that choice matches the offer. Check the customer-facing purchase flow before advertising the plan.

## Legacy products

If an older product uses different labels, review its current detail view and existing customer commitments before changing it. Use the current creation form labels for new Memberships.

## After Creating Your Membership

Open the product in **Admin > Products** and check its status, **Price**, **Billing Frequency**, eligibility, and **Class Coverage**. Confirm that the details match the offer you intend to share.

### Next Steps

Share the product's public listing after checking its name, description, frequency, eligibility, and coverage. See the [public product guide](/help-center/public-product-storefront) for customer-facing context.

## Troubleshooting

**The membership is not visible:** Review its status, public listing, and eligibility settings.

**A customer cannot book an expected class:** Check the membership's [Class Coverage](/help-center/linking-products-to-classes) and the class booking options.

**The terms are unclear:** Check the selected **Billing Frequency**, **Class Limit**, **Starts When**, and **Who Can Purchase** values, then inspect the customer-facing purchase flow.

For a one-time class pack, see [Creating Class Packs](/help-center/creating-bundles).
