# Complete a sent contract

Track sent contracts, verify uploads, countersign and download the signed PDF.

Canonical URL: https://www.naayya.com/help-center/complete-a-sent-contract
Category: getting-started
Last updated: 2026-11-08T00:00:00Z

# Complete a sent contract

## Track sent contracts

Go to **Admin > Contracts > Sent**. The **Sent contracts** page shows where each contract is. Use the **Open**, **Completed**, and **All** tabs to filter the list.

Each row shows the **Person**, **Contract**, **Status**, **Sent** date, **Sign by** date, **Reminders**, and **Last update**. Statuses include:

- **Sent**: the email went out.
- **Viewed**: the person opened the contract.
- **Awaiting countersignature**: the person signed. It is your turn.
- **Completed**: both sides signed.
- **Expired**: the contract was not completed before the template's **Valid until** date passed.

Reminders go out on day 3, then every 3 days, up to 5. They stop when the person signs or the contract expires, or if an email did not reach the person.

If an email did not reach the person, the row shows **Email bounced**, **Marked as spam**, or **Email blocked**. Check their email address.

## Countersign a contract

1. On the **Sent contracts** page, find a contract that is **Awaiting countersignature** and click **Countersign**.
2. **Check the signed copy**: click **Open their signed copy (PDF)** and check their details.
3. **Verify each upload**: click **Open** to check the file, then click **Mark verified** and confirm with **Verify and delete the file**. The file is deleted for good once you verify it, and the check is recorded. A file that was not verified in time shows **Deleted after 30 days**.
4. **Confirm it is you**: tick **I agree to sign electronically**, click **Email me a code**, and enter the code from your email.
5. **Countersign**: sign and click **Countersign**.

You and the person each get an email with a link to the final PDF.

Only someone with the **Manage Contracts** permission can verify uploads and countersign. Others see **View** instead of **Countersign**.

## Download a signed contract

On the **Sent contracts** page, open the **Completed** tab, click **Signed PDF** on the row, then click **Download the signed contract (PDF)**.

The person who signed can download it from the email link or from **Account > Contracts**.