# Claim a gift card

Add a gift card to your wallet from the email, a code, or checkout.

Canonical URL: https://www.naayya.com/help-center/claim-a-gift-card
Category: for-customers
Last updated: 2026-11-08T00:00:00Z

# Claim a gift card

Use the claim link in the gift card email. When you are signed in, the card is added to your wallet as the page opens. If you are signed out, sign in or create an account first, and the card is added when you come back to the page.

Without the email, open the claim page at `naayya.com/claim-gift-card`, enter the **Gift Card Code** (it looks like `GC-XXXX-XXXX`), and select **Look Up Gift Card**. When you are signed in, the card is added to your wallet right after the lookup. If it cannot be added, the page says why and keeps **Claim Gift Card** so you can try again. If you are signed out, sign in or create an account after the lookup, and the card is added when you come back.

If **Wallet** is in your account menu, **Claim** at the top of the page opens the same claim page. On **Overview**, **Claim it** under **What you have** opens it too, with or without a balance.

You can also claim a gift card while you pay, without leaving checkout. Select **Apply gift card or promo code**, enter the code, and select **Apply**. The card is added to your wallet, and where wallet balance can pay for that purchase, it is used toward the total. You need to be signed in to apply a gift card.

After the gift card is claimed, its remaining balance appears in your wallet. If you cannot claim it, check that the code has not already been claimed, expired, or cancelled.