# Choose who can book a service

Open a service to everyone or choose which memberships and passes can book it online.

Canonical URL: https://www.naayya.com/help-center/choose-who-can-book-a-service
Category: services
Last updated: 2026-11-08T00:00:00Z

# Choose who can book a service

Open **Admin > Services** and select the service.

Under **Settings & intake form**, the **Who can book** row shows whether a service is open to everyone or to members only. Edit it to choose:

- **Everyone**: The default. Anyone can book it, within your business's booking window.
- **Members**: Only people who hold one of the memberships or passes you tick can book it online.

For each membership or pass you tick under **Members**, set two numbers:

- **Days ahead**: How many days before a time its holders can book it. A new choice starts at 7 days. Enter a whole number from 0 to 365.
- **Upcoming bookings at once**: The most upcoming bookings one person can hold for this service. Leave it empty for no limit.

A members-only service needs at least one membership or pass, so **Save** stays off until you tick one. If you switch back to **Everyone**, Naayya keeps your choices, and choosing **Members** again brings them back.

When you open a membership or pass from **Admin** > **Pricing**, its page lists the **Members-only services** it can book, with the days ahead and limit for each. You change these on the service, not on the membership.

Customers see why they cannot book a members-only service before they pick a time. See [How Customers Book Services](/help-center/how-customers-book#members-only-services). Staff booking from admin can still book a customer the rule refuses, with a reason. See [View and Manage Appointments](/help-center/appointment-dashboard#create-a-booking-for-a-customer-book-a-customer-into-a-members-only-service).