# Book a service in the Naayya app

Choose a service, hold an available time and finish booking it in the app.

Canonical URL: https://www.naayya.com/help-center/book-a-service-in-the-app
Category: for-customers
Last updated: 2026-11-08T00:00:00Z

# Book a service in the Naayya app

1. Open the business's page. If it offers classes and services, tap the services tab. The standard labels are **Appointments**, a resource name such as **Courts**, or **Book**, but the business can rename it. A business with only services opens on that tab.
2. Choose a service. If available, choose a provider or **Anyone** and a court or room, or leave **Any** selected to see times for any free resource.
3. Under **Choose a time**, tap a day and a time. Days with no times are greyed out. Use the arrows to see later dates. For members-only services, the app names the memberships or passes that qualify and shows only times you can book.
4. Tap **Continue**. If needed, tap **Sign in to book** first. The app holds the time, shows how long the hold lasts and names the resource it holds for you. The business may ask you to accept its policies.
5. Check the payment choice in the bottom bar. It selects a pack or pass you hold first. If there are other ways to pay, tap **Change** and choose one under **How to pay**.
6. Tap **Book** to use your pack or pass, or **Pay** to pay by card. If the business adds VAT, the first tap on **Pay** shows the tax. Tap **Pay** again to pay.

If booking starts an unused membership, **Start your membership?** appears after **Continue**. Tap **Start membership and continue** to start it today, then choose how to pay. Tap **Not now** to let the time go.

If the hold expires before you start paying, choose a time again. Once you pay by card, the app keeps the time for that payment while it confirms the booking, even if you switch tabs. When **You're booked** appears, tap **Show in Bookings**. If confirmation takes longer, the app says the booking should appear shortly.

Find the booking under **Bookings** in the app or **Account** > **Activity** on the website.