# Add a customer in POS

Create or select a customer during checkout at the till

Canonical URL: https://www.naayya.com/help-center/add-a-customer-in-pos
Category: payments
Last updated: 2026-11-08T15:00:00Z

# Add a customer in POS

On web POS, and in **New sale** when you choose the customer there, add someone who is not your customer yet, for example a person who walks in to join. They get their own Naayya account, so they can hold a membership.

1. Select **+** (**New customer**) next to the customer search, or **Add as a new customer** when a search finds nobody. What you searched for fills in the form.
2. Enter their first name, last name and email. Phone and date of birth are optional. A phone number without a country code is read in your business's country.
3. To email them a link to sign in, tick **Send a sign-in invitation**.
4. Select **Add customer**. They are selected for the sale.

Nothing is emailed to them unless you tick the invitation. If you already know someone by that email, POS selects that person instead of adding them twice, and a person who bought or booked without an account gets their account now, with their past purchases and bookings at your business. Someone with a Naayya account who is not your customer yet cannot be added at the till. See [Add a new customer](/help-center/customers-list#add-a-new-customer).

Adding a customer needs the same access as completing checkout. The **Naayya POS** app still adds a walk-in as a guest without an account.